Privacy Policy

Last updated: December 24, 2024

Introduction

This Privacy Policy explains how The Clear Water Softener Co ("we," "us," or "our") collects, uses, and protects information when you use our website theclearwatersoftenerco.com. We serve customers in the Tampa Bay area, Florida.

Information We Collect

Information You Provide

• Name

• Email address

• Phone number

• Address (Tampa Bay area only)

• Any information you provide in contact forms or service requests

Information Automatically Collected

We use various tracking technologies to automatically collect certain information, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referring website

• Geographic location (Tampa Bay area)

Tracking Technologies We Use

Cookies and Similar Technologies

We use the following tracking tools:

1. Google Analytics

▪ Purpose: To analyze website traffic and user behavior

▪ Data collected: Page views, session duration, navigation paths

▪ More information: Google Analytics Privacy Policy

2. Google Ads Tags

▪ Purpose: To track advertising effectiveness and conversions

▪ Data collected: Ad interactions, conversion data

▪ More information: Google Ads Privacy Policy

3. Facebook Pixel

▪ Purpose: To measure advertising effectiveness and enable retargeting

▪ Data collected: Website interactions, conversion data

▪ More information: Facebook Privacy Policy

4. Microsoft Clarity

▪ Purpose: To record user sessions and create heatmaps

▪ Data collected: Mouse movements, clicks, scrolling behavior

▪ More information: Microsoft Privacy Statement

How We Use Your Information

We use the collected information to:

• Provide and improve our services

• Respond to inquiries and service requests

• Send marketing communications (with consent)

• Analyze website performance

• Optimize our advertising campaigns

• Improve user experience

Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in our operations

• Advertising partners (Google, Facebook, Microsoft)

• Law enforcement when required by law

We do not sell your personal information to third parties.

Your Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate information

• Opt-out of marketing communications

• Delete your information (where applicable)

Cookie Management

You can manage cookie preferences through your browser settings. To opt out of specific tracking:

Google Analytics Opt-out

Facebook Ad Settings

Microsoft Privacy Dashboard

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

The Clear Water Softener Co

1975 Arvis Cir W
Clearwater, FL 33764, United States

(727) 510-9989

info@tcwsco.com

California Privacy Rights

While we currently only serve the Tampa Bay area, California residents have additional privacy rights under the CCPA. Please contact us for more information.

Governing Law

This Privacy Policy is governed by Florida state law and applicable federal laws of the United States.